I am writing regarding the work of one of your service providers, Mr. Kevin Miley, who performed a yearly maintenance inspection and service at my home at 382 Bryn Du Drive in Granville on 6/9/2020. While this is my first year as a Gutridge home service customer, and I am not entirely sure of the standard operating practice, Mr. Miley was courteous, wore a protective facemask (which I appreciated in this time of COVID), inspected and replaced my filters, and inspected and serviced my AC units. I communicated to Mr. Miley that my units ad some difficulty keeping up with the cooling needs of my home, and as part of his service, he thoroughly cleaned my AC units, and ensured proper coolant levels as well. Since his servicing, my wife and I have noticed a significant improvement in the functioning of our air conditioners, which we both appreciate. Mr. Miley’s thorough work and explanation regarding maintenance made a good impression on me and my wife, and demonstrate the level of excellent service provided by your firm. Please express our thanks to Mr. Miley!
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